Please email and we will do our best to help. Our warehouse is amazingly quick, and sometimes they have your orders packed and out the door before we blink! The downside to this is that once you place your order, it can be hard to make any changes once it's shipped. If your order is urgent, please contact us on so that we can do our best to despatch as quickly as possible. Any time a shipment is returned to us, we incur additional charges from our carriers.Īll orders are despatched within 2 business days. Once we have shipped your order, any changes to the order will incur additional shipping charges to have this delivered. Please check with your local authorities to confirm what customs duties and fees you are likely to incur before purchasing to avoid any surprises.
Please know that these charges are out of our control and we will not reimburse any of these GST, charges, duties or fees. Please be aware that your parcel may incur customs duties and/or importing taxes upon arrival into your country. You simply place an order on our website, but use the local Australian address that Aramex provides, and they arrange delivery to your door. If your country isn't listed above, please let us know at also recommend checking the Aramex Shop and Ship service, as they can be more competitive with pricing than our website. Includes Argentina, Brazil, Chile, Ecuador, Please see our FAQs below for playmat and picnic rug weights. Other international rates are based on weight. Most rates are the same price, whether you order 1 or 2 large playmats. If you’re still having issues, please email Rate Please refer to your tracking number for a delivery status on your order. Your financial services provider may charge currency conversion and administration fees on purchases and any refunds we provide.Īll international orders are sent with Australia Post Express and exclude customs and tax charges. The actual price charged to international customers will be subject to the exchange rate of your local currency applied by the credit or debit card company. Our website charges in Australian dollars. Any time a shipment is returned to us, we incur additional charges from our carriers.Īll international orders are experiencing delays of up to one week to all international destinations, due to ongoing limited air capacity.īelow are our current shipping rates in AUD$. If you’re still having issues, please email we have shipped your order, any changes to the order will incur additional shipping charges to have this delivered. We will also not be responsible for any delay, loss or returned parcels caused by an incorrect delivery address provided, or issues relating to delivery access. *While Rudie Nudie will do everything we can to ensure your order is delivered on time, we will not be liable for any loss or damage incurred as a result of delay caused by our carrier which is out of our reasonable control. If there isn't a safe place, Australia Post will leave your parcel at a nearby post office. Australia Post is currently leaving parcels in a safe place due to COVID-19.
It is the responsibility of the customer to follow the progress of their parcel via the tracking number provided in the shipping confirmation email. If the uncollected parcel is returned to Rudie Nudie, an additional shipping fee will be required to resend the parcel to you. Rudie Nudie is not responsible for parcels that have been left uncollected at a post office.Rudie Nudie is not responsible for stolen or lost parcels once parcels have been delivered to the address provided.We offer flat rate shipping within Australia and the following options will show up at checkout:Īustralia Post Standard $9.95 - Please allow 2 to 15 business days* for standard deliveries.Īustralia Post Express $14.95 - Please allow 1 to 6 business days* for express deliveries. Items may be held longer than usual by Australian and overseas customs authorities.Ĭlick here to check Australia Post's domestic and international delivery times.Ĭlick here to check their latest service disruptions and updates.ĭomestic Orders Domestic Delivery Estimator 2023* Īll international orders are experiencing delays of up to one week to all international destinations due to ongoing limited air capacity.
Due to larger volumes, we aim to despatch orders within 48 hrs. We ship worldwide - please see pricing and details below.
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